Which country do we ship for?
Wunderlabel is taking the Covid-19 global situation very seriously. As social distancing and self quarantine become the norm across the globe, we have also taken drastic measures to keep our community, staff and couriers safe and healthy.
Like many people across the globe, we are watching the Coronavirus (COVID-19) outbreak very closely. As always, the safety of our customers and Wunderlabel team remains our highest priority. Heightened safety and hygiene standards have become our new norm and we are dedicated to these practices as we move forward.
Wunderlabel remains open for business and we’re here to support and assist our customers. Production and shipment times have resumed to normal times and we will continue to work closely with our carriers and distribution hubs.
If you have any questions or concerns, please don’t hesitate to contact our customer service center. We’re happy to assist you.
Due to the current Covid-19 pandemic and the measures being taken across the globe, our external partners UPS and the Australian Post are having some difficulties maintaining their usual delivery times. Because of this, Wunderlabel deliveries may be impacted and therefore delayed. UPS and the Australian Post are doing everything they can to deliver on time and provide us with the reliable services we know and trust. We ask for your understanding that these events are outside of our control. We are doing everything in our power to ensure that you get your orders as soon as possible. We have ramped up our production to offset these external delays to the best of our abilities. We thank you for your patience!
The well-being of our staff, customers, couriers and community is our top priority - especially during these difficult times. We continue to monitor the situation and follow the recommendations according to local authorities, the World Health Organization and the Center for Disease Control and Prevention.
wunderlabel.com.au remains open and our customer service team is here to assist you should you have any questions or concerns. We’re just a phone call away.
So far, we have not experienced any shipping delays and we will continue to fulfill our orders in a timely fashion with the same attention to detail as we always have.
While our production facility remains open, we are practicing social distancing and maintaining the highest hygiene and safety standards. Disinfection gel is being provided and all areas are being cleaned and sanitized on a regular basis. Anyone who wishes to remain home is free to do so.
All of the Wunderlabel administrative staff is working remotely from home until further notice.
We will continue to monitor the situation and make changes as they are needed. Our top priority remains to keep everyone safe and healthy. We will continue to update directly on our website with space dedicated to the Covid-19 virus.
We stand in solidarity with our customers during this difficult time. We hope our deliveries can help brighten your day and spark creativity. We want to do our part and we believe the best way to do that is to stay connected. Let us know what you think - reach out to us on social media or send us an email. Tell us what you want to see from us in the coming days.
Stay safe, stay healthy, stay creative.
Your Wunderlabel Team